Thursday, September 6, 2012

My Life as a Tour Guide


 
Huge cruise ships with thousands of passengers stop at Southeast Alaska ports every summer, most of them stopping in Ketchikan, Juneau, Sitka and Skagway. Haines, being only fourteen miles south of Skagway but of less historical (gold rush) importance, docks far fewer, perhaps one tenth of the number in Skagway. Haines folks like the tourist trade well enough, but do not like to think of themselves as nothing but a tourist trap town. So there are fewer T-shirt shops, junk jewelry stores, and "art" objects made in Taiwan here. We do have, however, the most spectacular scenery in Southeast Alaska. Tours of various kinds are arranged to show off the truly great views to the visitors. I became one of the tour guides. 

Bart Henderson's Chilkat Guides had a number of great river and mountain tours; Lenice Henderson had collected four classic six or seven-passenger cars/limos which were to be used in the scenery tours. They were to be driven by the young women friends of Lenice. They were all pretty and charming as tour guides but many of the eight or ten members of the driving pool were not at all happy with the cars, a 1946 DeSoto, a 1947 DeSoto, and 1946 Packard and the car that eventually became "my" car, a 1939 Packard limousine. The difficulties were that these younger ladies had a hard time coping with the DeSoto Fluid Drive transmissions, and the Packards which had hand-shifting mounted on the steering column. Not the "four on the floor" they had at least heard about. Since I became the only driver older than the oldest car, these gear-shifting procedures were easy for me. So, almost always I got the job of driving and touring with the 1939 Packard. 

This Packard is a great car, a reasonably wide car, capable of seating three on the front bench seat, two in the grand rear bench seat, and one each on the two jump seats. Much depended, of course, on the size and weight of the passengers. This car has a very long straight eight engine with a lot of torque, but only a six-volt ignition system so it is tricky to start it on a cool morning. It has no fuel injection, no seat belts, no turn signals, no power steering and no power brakes. 


The appearance of this vehicle is impressive to say the least. Very long wheelbase, long hood to accommodate the straight-eight engine, very shiny black paint, wide white side-wall tires, two spare wheels and tires mounted in the front fenders, and of course the famous Packard hood ornament. This car is what the Russians copied practically bolt for bolt for their top Communist apparatchiks, called the ZIL. 

The other cars are impressive too; the other 1946 Packard is light blue, huge, bigger than the '39. The 1947 DeSoto is a "woodie" station wagon made with genuine wood trim; the ‘46 is a Suburban and had that name before the Chevrolet Suburban came out some years later. The Suburban is exactly like a limousine, but the rear seats could be folded down to create a very large storage space. A useful and elegant car during its limited production. Bart also has a 1941 Chevy four-door used only when we had filled the other cars. I had to drive it, as it has a vacuum-assisted shifter (!) and a hand choke. The ladies had no experience with either.

The Classic Car tours were scheduled mostly for mornings and lasted a bit more than one hour. The routes were all prescribed and included views over the Upper Lynn Canal, down-town Haines (no McDonald's, no Dairy Queen, no Starbucks, and certainly no high-end stores like Nordstrom or Neiman-Marcus.), views over Chilkat Inlet, the old fish cannery at Letnikov Cove and back again. There would be stops for picture-taking and one at a constantly flowing spring where everyone could have drinks of truly delicious hillside spring water. We drivers all rejoiced when we got sunny days and good see-ing conditions.

One bad trip I took was on a dark, foggy, and rainy cool day. My passengers happened to be two Chinese ladies and the maybe eight or nine year old son of one of them. They spoke almost no English, and I don’t know how much they understood. The boy had enough English to be able to talk to me, but lacked the age and experience to be able to translate quickly and accurately.

So there I was, responsible for keeping everybody happy for more than an hour—I couldn’t show them any of our magnificent scenery because of the fog, and I couldn’t tell anything either. Possibly the most successful stop was the one at the spring. They liked the cold water. I remember that the boy was shocked when he found there was only one police and one fire station in town. The ladies, I am sure, would have been happier if I had left them downtown to see the tourist gift shops.

Then there were the unfortunate souls who had to have their wheelchairs or their oxygen tanks with them at all times. Now and then there would be frightfully obese people who could barely get into the car, big as it was. One elderly woman from New York City complained about how uncomfortable the seats in the Packard were. It always struck me that the worst of the Packard seats were much more comfortable than the ones in my own almost new Subaru. But she did make a fuss after the tour, wanting to give me a tip as did some of the rest of the passengers. She told me she had no small bills and wanted me to give her my name and address so she could send the money. I gave them to her, but as I expected, the tip never arrived.

The great majority of people who rode with me were fine folks intent on enjoying themselves. Some wanted to see moose and bear, but even though there are plenty of them in this area, a mere tour guide can’t produce them on demand. Visitors were excited when a moose or two appeared, especially if it happened inside the city limits.

The Packard had a few idiosyncrasies, one being that it would stick in first or second gear and would not shift any further, up or down. I had one fellow sitting in back who spoke up, “I know how to fix that!”  So I stopped, lifted the hood, he got out and using only his fingers got the gear linkage to work properly. He showed me what to do. From then on I was able to deal quickly with this problem.

Another fellow who rode with me was a collector and restorer of classic cars, old Hudson autos only. He e-mails me now and then, and tells me of the progress he is making on some restoration or other. The jokes he forwards to me are outrageously funny, and once in a while he sends pictures of amazing things.

Concurrently with the morning Classic Car tours, my afternoon tours were a different kettle of fish. These were tours I guided for Jim Szymanski’s fish cannery museum. Jim had called me one day and asked if I could guide tours for him. I told him he was talking to the wrong guy. I didn’t know anything about fish, catching them or canning them. But he said he had a booklet that would cover everything I needed to know. Oddly enough, it did cover just about any question that ever came up and I guess I became fairly convincing. It might have been better, perhaps, if he had given me a spiel to memorize, but he did not want any memorization. Neither did Lenice and the Classic Car Tour people want any canned spiels.

The cannery in downtown Haines was supposed to duplicate the canneries that proliferated in coastal Alaska around the turn of the 20th century. Jim had gone to great trouble and expense locating and moving these old cannery machines to a new building in Haines. The seven or eight machines shaped the cans (they were shipped from Seattle flattened), cleaned the fish, chopped them up into can-sized pieces, closed them and finally vacuum-sealed them before putting them into a big retort and cooking them under pressure at a high temperature. The machines were big and chunky, very heavy and designed to work forever with hardly any maintenance. Jim was especially proud of his vacuum-sealing machine, as he probably had the very last one to exist in Alaska, maybe anyplace.

A bus-load of fifteen or twenty people would be picked up at the cruise ship dock, the driver and I would give a tour that covered much of the same ground as the Classic Car tours. We would stop at the cannery museum and they would see the whole set of machines in actual operation. Actually, the cans were empty because that kind of can is now illegal. Jim would usually ask as we approached the vacuum sealer, “how much do you think this machine weighs?” They would guess, usually much too light, and Jim would then tell them that it weighed 3,500 pounds. So one day when I had a lively bunch of people on the bus, I coached them, “When he asks you to guess the weight of the last big machine, all of you jump up and yell “thirty five hundred pounds”. What fun!  They were all quiet as mice until the last machine. Jim asked for the guess, and with no coaching on my part, or any indication that I knew anything about it, they yelled in unison THIRTY FIVE HUNDRED POUNDS!  The look on Jim’s face was priceless.

And so passed a pleasant and profitable summer. Bad things happened to me later. I was laid up with severe sciatic pains the following summer and could not do the tours. The following year when I perhaps could have resumed driving, neither the Hendersons nor Jim Szymanski called me again. I was too proud, I guess, and too egotistical and conceited to ask for the jobs. Now the Hendersons, Bart and Lenice, have broken up their marriage and the classic cars get used only for special charters. Jim Szymanski has sold the cannery machinery to a museum in Ketchikan.

 

Here are a few of the questions that tourists sometimes ask.

Q. How far above sea level are we?   A. See the water over there?  That’s the sea; you can make your own estimate.

Q. Does it get terribly cold here?  A. It can get down to zero, but if you want cold, try Minnesota.

Q. Do Indians live near Haines?  A. Yes. Q. Do they ever come into town?   A. They don’t have to, they live here in town.

Q. How do you tell a small raven from a large crow?  A. Easy, the raven speaks Tlingit.

Q. Do you live here all winter?  A. That’s when the scenery is at its very best, the snow is the deepest and there is always a chance for a thrilling aurora display.

Q. Do all Haines people wear fishing boots all the time?  A. Nearly all, but I’m sure they take them off to go to bed.

Q. What brought you to Haines to live?  A. You can drive the 650 miles from here to Fairbanks and see fewer cars than in any given half mile of I-5 between Vancouver BC, and Los Angeles.

 
Illustration:
 

 

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